Christine handles your dispatching, warranty tracking, and quote drafting right from iMessage or WhatsApp. Stop losing billable hours to paperwork. Let her manage your ServiceTitan data entry while you focus on fixing systems.
You noted the Carrier 24ACC636 model and R-410A charge levels on-site. By 8pm, you can't recall if the extended warranty covers labor or just parts, so you have to look it up again.
Mrs. Chen and the Nguyens both called for pre-Thanksgiving tune-ups. You are triple-booked Thursday with no record of who called first, which makes customers angry.
3 double-bookings per season requiring emergency rescheduling
The Delgado compressor is under warranty but the TXV valve isn't. One receipt from the supply house now needs manual splitting for reimbursement vs customer invoice.
45 minutes per warranty job separating costs
You track 40 annual agreements in a Google Sheet untouched since October. The Petersons' contract expired 6 weeks ago, and nobody noticed until now.
Dictate model numbers, refrigerant types, and warranty status right after inspection. Christine transcribes this and logs it directly to your service history.
You text Christine
“Voice note: 'Carrier 24ACC636, compressor failing, warranty parts only through 2027.'”
Turn your voice notes into professional repair quotes that separate warranty items from billable ones. Christine drafts the email for your review before sending.
You text Christine
“Email Delgados: '$1,800 labor, compressor warranty, $375 for TXV and recharge.'”
Snap a photo of supply house receipts. Christine uses OCR to spot line items and splits warranty-reimbursable parts from customer-billable materials.
You text Christine
“Photo of receipt: 'Split warranty compressor from $375 billable TXV valve.'”
Handle high-volume tuning seasons without double-booking. Christine finds open blocks and schedules customers based on priority and travel time.
You text Christine
“Schedule Mrs. Chen Monday 9am, Nguyens 11am, find 2hr block for Delgado install.”
Never miss a maintenance agreement expiration. Christine tracks all 40+ contracts and alerts you 30 days out so you can start renewal conversations.
You text Christine
“Set reminders 30 days before expiry, start with Petersons who need immediate renewal.”
Automatically update equipment logs and service records in Google Sheets. Every diagnosis, part used, and quote sent gets recorded for future reference.
You text Christine
“Update Delgado record: diagnosed Nov 3, low charge, quote sent $2,175 total.”
Cancel anytime. No contracts.
“I used to lose an hour every night typing up quotes from sticky notes. Christine drafts them while I drive between jobs. Last month she caught three expiring maintenance contracts I would have missed.”
Marcus Thorne
Owner, Thorne Heating & Cooling, Denver CO
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Christine lives in iMessage. Text her your tasks, she handles the rest. 9 hours of admin work per week becomes minutes.