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Esthetician Guide

How to Automate Client Follow-Up Emails as a Esthetician

After a chemical peel or hydrafacial, clients need clear aftercare steps to avoid irritation. If you forget to send these or wait too long to answer their 'is this normal?' texts, you risk bad reviews and damaged skin.

The Current Reality

The Manual Way

Copying generic aftercare texts from Notes, checking calendars by hand for rebooking, and answering late-night questions one at a time.

45 minutes per day
  1. Open the Notes app and copy the standard lactic acid aftercare paragraph.
  2. Paste it into iMessage for each of the 6 clients you saw today.
  3. Edit every message by hand to add their specific next appointment date.
  4. Reply to evening texts about peeling or redness while trying to unwind.
  5. Forget to follow up with the client who hasn't rebooked in 5 weeks.

With Christine AI

The Christine Way

Record treatment details in a voice note right after the client leaves; Christine drafts personalized emails, schedules recalls, and answers common aftercare questions on autopilot.

You

Voice note: 'Just finished Priya Mehta. Did 20% lactic peel. Skin is sensitive. Send her the sensitive-skin aftercare email and remind her to book in 4 weeks.'

Christine

Christine sends Priya a personalized email with SPF 50 tips and adds a task to your calendar to text her in 28 days.

You

Client texts at 9pm: 'Is it normal for my face to feel tight?'

Christine

Christine replies instantly with your approved script on hydration and when to call if burning continues, so you can stay asleep.

Time Saved Per Week

5 hours per week

Back in your pocket every single week — just for this one task.

Real Example

See it in iMessage

Just text Christine like you would a friend.

9:41

Christine

AI Secretary

Hey, just wrapped up with Sarah Jenkins. She had the pumpkin enzyme peel. Can you send her the post-peel care email? Tell her no retinol for 3 days.
9:41 AM
Got it. I've drafted the email to Sarah with the pumpkin peel aftercare steps and the 3-day retinol warning. Want me to send it now?
9:41 AM
Yes please. Also, check when she last came in. If it's been over 6 weeks, add a note to offer her a discount on her next visit.
9:42 AM
Sarah's last visit was October 12th (7 weeks ago). I added a P.S. to the email offering 15% off her next booking if she books before Friday. Email sent.
9:42 AM
Perfect. Oh, and set a reminder for me to call her if she doesn't book by Tuesday.
9:43 AM
Reminder set for Tuesday at 10 AM: 'Call Sarah Jenkins re: discount offer.'
9:43 AM
Get Started Today

Stop doing this manually.
Let Christine handle it.

Christine is your AI secretary, available 24/7 via iMessage. One flat rate — no per-action fees, no learning curve.

Try Christine for $49/mo

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