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Travel Agent Guide

How to Automate Client Follow-Up Emails as a Travel Agent

Once you book the Hendersons' Italy trip, you still have to send pre-departure docs, check passport dates, and confirm dietary needs with hotels. Doing this by hand for eight active clients means hours of copying details from scattered notes into generic templates.

The Current Reality

The Manual Way

You dig through email threads and call notes to find specific client preferences, then draft and send individual follow-up emails one by one.

45 minutes per client
  1. Open ClientBase or TravelJoy to find the booking reference and travel dates.
  2. Search Gmail for the initial consultation notes to remember the daughter's gluten-free requirement.
  3. Draft a generic email and manually type in specific hotel names and tour times.
  4. Attach the correct PDF itinerary version from your local desktop folder.
  5. Send the email and manually add a calendar reminder to check for a reply in two days.

With Christine AI

The Christine Way

You text Christine a quick voice note or command. She pulls data from your sheets, drafts the personalized email, and waits for your okay before sending.

You

Text: 'Draft pre-trip email for the Hendersons. Remind them about the June 10 Amalfi check-in, reconfirm gluten-free meals at the cooking class, and attach their final itinerary.'

Christine

Christine drafts the email using the June 10 date, adds the cooking class vendor contact for dietary confirmation, attaches the latest Google Doc itinerary, and shows it to you for review.

You

Reply: 'Looks good, send it.'

Christine

Christine sends the email via Gmail and automatically creates a task to follow up if no reply comes within 48 hours.

Time Saved Per Week

5 hours per week

Back in your pocket every single week — just for this one task.

Real Example

See it in iMessage

Just text Christine like you would a friend.

9:41

Christine

AI Secretary

Hey Christine, need to nudge the Patels about their Bali deposit. It's due Friday.
9:41 AM
Got it. I see their total is $4,500 with $900 due. Should I mention the resort rate lock expires if they miss the deadline?
9:41 AM
Yes, definitely include that. Also ask if they've sent over the passport scans yet.
9:42 AM
Drafting now: 'Hi Patels, just a reminder that your $900 deposit is due this Friday to secure the current resort rate. Also, we still need those passport scans for the flight booking. Let me know!' Want me to send?
9:42 AM
Perfect, send it.
9:43 AM
Sent! I've set a reminder for Wednesday to check if the payment has cleared.
9:43 AM
Get Started Today

Stop doing this manually.
Let Christine handle it.

Christine is your AI secretary, available 24/7 via iMessage. One flat rate — no per-action fees, no learning curve.

Try Christine for $49/mo

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