Christine AI

Terms of Service

Last Updated: August 29, 2026

These Terms govern your access to and use of Christine AI. Please read them carefully. By creating an account or using the Service you agree to these Terms.

1. Who We Are

Christine AI (the "Service") is operated by Dubir Group LTD ("we," "us," "our"), a company incorporated in the Republic of Cyprus (registration number HE 394277), with its registered office at Charalampou Mouskou & Grigori Afxentiou, 20, ATHINODOROU BUSINESS CENTER, 3rd floor, Flat/Office 306, 8010, Paphos, Cyprus. You can reach us at [email protected].

"You" means the individual or business that registers for or uses the Service. If you use the Service on behalf of a business, you represent that you are authorised to bind that business to these Terms.

2. The Service

Christine AI is an AI secretary service for solopreneurs and small businesses. It connects to your messaging channels — Instagram DMs (for Instagram Business or Creator accounts), Telegram, and iMessage. The Service:

  • Receives messages, voice notes, photos, and documents sent to your connected channels and replies on your behalf based on the instructions and business information you configure.
  • Performs administrative tasks you request: drafting emails and documents, creating spreadsheets and presentations, processing receipts, scheduling, reminders, research, and task tracking.
  • Learns your preferences and workflows over time to provide more personalized assistance.

Christine is an action-based service: each discrete task performed on your behalf counts as one "action," and your plan determines how many actions you can use per month. The Service produces messages and documents with AI; it does not provide legal, financial, or other professional advice, and you remain responsible for the content sent to your customers. We may add, change, or remove features over time.

3. Accounts & Eligibility

  • You must be at least 18 years old and able to enter into a binding contract.
  • You are responsible for the accuracy of your account information and for keeping your credentials and connected accounts (Google, Instagram, Telegram) secure. You are responsible for all activity under your account.
  • You must notify us promptly of any unauthorised use of your account at [email protected].

4. Subscriptions, Fees & Billing

  • Plans are billed as shown on our pricing page and at checkout, monthly or yearly. Where offered, a free trial converts into a paid subscription at the end of the trial unless you cancel first.
  • Each plan includes a monthly action quota. Usage beyond your quota is billed at $0.15 per additional action.
  • Payments are processed by Stripe. We never store your full card details. Prices are exclusive of any applicable VAT or sales tax unless stated otherwise.
  • You authorise us (and our payment processor) to charge your payment method for all fees due. Subscriptions renew automatically at the then-current rate unless cancelled before the renewal date. If a payment fails, we may suspend or limit the Service until payment is received.
  • You may cancel at any time; cancellation takes effect at the end of the current billing period and you retain access until then.
  • Refunds: within 7 days of your initial purchase, if you have used fewer than 20% of your action quota and the Service does not function as described, you may request a full refund at [email protected]. After that, except where required by law, fees (including consumed overage) are non-refundable. Please contact us before filing a dispute with your bank; a chargeback filed without contacting us first may result in account suspension.
  • We may change our prices on reasonable prior notice (at least 30 days for existing subscribers); changes apply from your next renewal.

5. Your Content & Data

You retain all rights to the data and materials you submit to the Service, including your business information, the knowledge and instructions you configure for your agent, your messages, and any documents created for you ("Your Content"). You grant us a limited licence to host, process, transmit, and display Your Content solely to operate and provide the Service to you. You are responsible for having the rights and any necessary consents to provide it, including the personal data of your customers who message your connected channels. Our handling of personal data is described in our Privacy Policy.

6. Acceptable Use

You agree not to:

  • use the Service to send spam, unsolicited bulk messages, or fraudulent, unlawful, infringing, or deceptive content;
  • use the Service to harass, threaten, defame, or harm others;
  • upload malware or attempt to gain unauthorised access to the Service, other accounts, or our systems;
  • interfere with or disrupt the integrity or performance of the Service, or circumvent usage or access limits;
  • reverse engineer, resell, or sublicense the Service except as permitted by law;
  • use the Service in violation of the terms of the platforms it connects to (including Meta's and Telegram's platform terms); or
  • use the Service in violation of applicable laws, including sanctions and export-control laws.

We may suspend or terminate access for material or repeated breaches of this section, and we may report illegal activity to law enforcement.

7. Intellectual Property

The Service, including its software, design, and trademarks, is owned by Dubir Group LTD and its licensors and is protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. We reserve all rights not expressly granted. If you provide feedback or suggestions, you grant us a non-exclusive, royalty-free licence to use that feedback without obligation to you.

8. Third-Party Services

The Service relies on third-party providers and platforms — for example hosting, payment processing (Stripe), AI model providers, Meta (Instagram), Telegram, and Apple iMessage delivery. Your use of those features may be subject to the providers' own terms, and connected platforms impose their own rules (for example, Instagram only allows replies within 24 hours of a customer's last message). We are not responsible for third-party services we do not control, for changes to their APIs or terms, or for their outages.

9. Availability & Support

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, modify, or discontinue features, and will use reasonable efforts to give notice of material changes. Support is available at [email protected].

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement. Christine is an AI assistant: it can misinterpret instructions, produce inaccurate or incomplete results, or make errors. You are responsible for reviewing the messages and documents it produces and for the accuracy and legal compliance of what is sent to your customers.

11. Limitation of Liability

To the maximum extent permitted by law, Dubir Group LTD will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, or for the consequences of messages or documents sent on your behalf. Our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve (12) months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You agree to indemnify and hold Dubir Group LTD harmless from claims, damages, and reasonable expenses arising from Your Content, actions performed on your behalf that you configured or authorised, or your breach of these Terms or applicable law.

13. Suspension & Termination

You may stop using the Service and close your account at any time via your account settings or by contacting [email protected]. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or if required by law. On termination, your right to use the Service ends. We will make Your Content available for export for a reasonable period after termination, after which it may be deleted in line with our Privacy Policy. Sections that by their nature should survive termination continue to apply.

14. Governing Law & Disputes

These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict-of-law rules. The courts of Cyprus will have exclusive jurisdiction over any dispute, without prejudice to mandatory consumer-protection rights you may have in your country of residence. Before initiating any formal proceeding, please contact us at [email protected] so we can attempt to resolve the dispute informally.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email at least 30 days in advance). Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms? Email [email protected] (legal matters: [email protected]) or write to Dubir Group LTD, Charalampou Mouskou & Grigori Afxentiou, 20, ATHINODOROU BUSINESS CENTER, 3rd floor, Flat/Office 306, 8010, Paphos, Cyprus.